1. Information We Collect

We collect the following types of information to provide you with a smooth and personalized experience:

  • Personal Information: When you make a purchase, subscribe to our newsletter, or contact us for support, we may collect personal details such as your name, email address, phone number, billing and shipping address, payment information, and any other details necessary to process your order.
  • Non-Personal Information: We also collect non-personal data such as your IP address, browser type, device information, and browsing patterns on our website. This helps us improve our website functionality and overall user experience.

2. How We Use Your Information

We use the information we collect in the following ways:

  • Order Processing: To process and fulfill your orders for Bird Baths, Feeders & Houses, Bollards & Pier Caps, Fire Decor, Garden Arches & Arbors.
  • Customer Support: To respond to inquiries, provide assistance, and address any issues related to your orders or products.
  • Marketing and Promotions: To send you updates, newsletters, and promotional offers (you can opt-out at any time).
  • Improving Our Website: To enhance the functionality and performance of our website based on user interactions and preferences.
  • Security: To monitor and protect the security of our website and prevent fraudulent activities.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and gather information about your interaction with our website. Cookies are small files stored on your device that help us remember your preferences and understand how visitors use our site. You can choose to disable cookies in your browser settings, but this may limit your ability to use certain features of our website.

4. How We Protect Your Information

We implement various security measures to protect your personal information, including encryption and secure servers. While we strive to use commercially acceptable means to protect your data, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, trade, or otherwise share your personal information with third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and fulfilling orders. These providers are required to maintain the confidentiality of your information and only use it for the purposes of providing services to Slyvan.xyz.

We may also disclose your information if required by law, to comply with legal obligations, or to protect the rights, property, or safety of Slyvan.xyz, our customers, or others.

6. Your Choices and Rights

  • Access and Correction: You have the right to request access to the personal information we hold about you and to correct any inaccuracies.
  • Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.
  • Data Deletion: You can request that we delete your personal data, subject to certain legal obligations and retention requirements.

7. Third-Party Links

Our website may contain links to third-party websites, including those of our partners, affiliates, or social media platforms. These third-party websites have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices or content of these external sites.

8. Children’s Privacy

Slyvan.xyz does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

Email: [admin@slyvan.xyz]