1. Information We Collect
We collect information from you when you visit our website, place an order, subscribe to our newsletter, or interact with our services in any way. The types of information we may collect include:
- Personal Identification Information: Name, email address, mailing address, phone number, payment information.
- Non-Personal Identification Information: Browser type, IP address, referring URL, and other usage statistics about your interaction with our website.
We use this information to process orders, provide customer support, and improve your experience on our website.
2. How We Use Your Information
We may use the information we collect from you in the following ways:
- To Process Orders: To fulfill your purchase requests for Bird Baths, Feeders & Houses, Bollards & Pier Caps, Fire Decor, Garden Arches & Arbors, and other products.
- To Improve Customer Service: To respond to your inquiries and provide personalized support.
- To Improve Website Experience: To optimize our website’s functionality, enhance your shopping experience, and analyze traffic patterns.
- To Send Promotional Emails: If you opt-in to our newsletter or promotional emails, we may send you updates about new products, sales, or other information that we think might interest you. You can unsubscribe from these emails at any time.
3. How We Protect Your Information
We implement a variety of security measures to ensure that your personal information is protected when you place an order or enter your personal data:
- Secure Socket Layer (SSL): We use SSL encryption to protect sensitive data transmitted through our website, such as payment information.
- Payment Processing: All payment transactions are processed through trusted third-party payment gateways that comply with PCI-DSS standards for secure payment processing.
Although we take every precaution to protect your information, no method of transmission over the internet is completely secure. Therefore, we cannot guarantee the absolute security of your personal data.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These service providers are obligated to keep your information confidential and secure.
We may also share your information if required by law or to protect our rights, safety, or property, or the rights, safety, or property of others.
5. Cookies and Tracking Technologies
To enhance your experience, we use cookies and similar tracking technologies. Cookies help us analyze website traffic, remember your preferences, and tailor content to suit your interests. You can choose to accept or decline cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.
6. Third-Party Links
Our website may contain links to third-party websites that are not under our control. Once you leave our website and visit these external links, our privacy policy no longer applies. We encourage you to review the privacy policies of any third-party websites you visit.
7. Your Choices Regarding Your Information
You have the right to access, update, or delete your personal information at any time. If you wish to update your information or unsubscribe from our emails, you can do so by logging into your account or contacting us directly.
8. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect or maintain information from anyone under the age of 13. If we discover that we have inadvertently collected personal information from a child under 13, we will delete that information immediately.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes to this policy will be posted on this page, and the updated date will be reflected at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your privacy.
10. Contacting Us
If you have any questions or concerns regarding this Privacy Policy, or if you need assistance with accessing or updating your personal information, please contact us at:
Email: admin@slyvan.xyz